Emergency cases also highlight the importance of efficient communication for effective outcomes in emergency management. It is especially crucial for populations that are culturally and linguistically diverse such as migrant communities and may have difficulty interacting with authorities and other parts of society. From this point forward, SOS4ALL purposes to foster social cohesion among various groups migrant and local communities in order to promote active citizenship and responsibility in emergency.

Civic engagement can be a powerful tool for maintaining interaction and inclusion among various groups in a local community, which is especially important during emergency situations because young people are the most dynamic members of communities, more willing to respond to new information and take the necessary precautions to mitigate the effects of emergency situations. Social inclusion is an important aspect of dealing with the effects of the emergency. It promotes common values as well as the concepts of diversity, equality, and non-discrimination among the majority and minority groups.